Review of Riviera Play Casino

Review of Riviera Play Casino

Are you up for some unique slot machine action? Take a look at this casino’s one-of-a-kind selection of slot machines and other games, offered by software providers including as Betsoft, Rival Gaming, and Vivo Gaming. Riviera Play caters to a diverse spectrum of punters with a flashy online casino experience in English, Italian, and French – ideal for that authentic Mediterranean Riviera atmosphere.

However, this casino does have certain drawbacks. The most significant of which is the reputation’s unverified character, as well as some negative customer evaluations. Nonetheless, this website makes an effort to attract punters via a variety of promos. Indeed, new players may claim up to €/£/$7,500 in incentives over the course of their first three deposits. You’d be hard pushed to find a more jaw-dropping casino welcome bonus deal than that!

Concerns about Reputation

This casino brand was founded in 2015, making it one of the world’s newest gaming websites. As a result, this casino has nothing in the way of a reputation. Additionally, there is no reference of a bigger controlling business in the casino’s terms and conditions or page footer, implying that the casino is the flagship brand of a relatively unknown casino operator.

Additionally, the casino makes no explicit mention of a list of banned nations. Therefore, if you reside in a country such as the United States or Spain where online gambling is restricted, we recommend that you confirm your eligibility with the casino’s support staff prior to creating an account.

Despite the casino’s relative unknown status, players may take consolation in the knowledge that the website is established under the laws of Curacao and operates under a Curacao gaming license. This license is pretty well-known and regarded in the field of online betting, since it provides casino operators with appropriate rules for safety, fairness, and accountability. And if players believe the casino is not adhering to these legal rules, they may file a complaint with the licensing authorities immediately.

In terms of complaints, the casino has received a couple on major online forums. Several bad complaints include technical difficulties with the games, an unresponsive customer support department, ambiguous bonus rules, and missed payments. One client even suggested that the casino be banned, and although we usually take customer feedback with a grain of salt (there are always two sides to every story), this is a rather serious charge to make against an online casino.

Customer Support Could Be Improved

One of the primary complaints made by previous players about this casino is the lackluster quality of the customer care. And it’s unsurprising, given that the casino seems to present contradictory information on the hours of operation of their live chat service. According to the “About Us” section, the casino’s support services are accessible 24 hours a day.

However, elsewhere on the site, the live chat hours are indicated as 9 a.m. to 6 p.m. GMT+1 Sunday through Thursday and 9 a.m. to 5 p.m. GMT+1 on Fridays. This indicates that the chat function is unavailable in the evenings and on Saturdays, when the bulk of punters are available to play at the casino.

Slot Machines of Interest

While this casino may be weak in customer care, it makes up for it with an impressive display of slot machines in the gaming lobby. This is not always due to a large number of games, nor is it due to the hiring of the top software developers in the market. Rather than that, this casino’s slot machine collection benefits from the presence of games from a rather fascinating game developer – Rival Gaming.

Rival Gaming is far from an obscure and unknown company, since they have been in the industry since 2006 and have created over 200 slot machines.

Having said that, they are not as dominant in the e-gaming market as some other software developers, so it’s encouraging to see Riviera Play stocking their website with Rival Gaming games like Whale o’ Winnings, Golden Gorilla, and Gobbler’s Gold. While all of those games are classified as 5-reel video slots, players may also find several 3-reel classics like as Sevens and Bars, Fantastic Fruit, and Bust-a-Vault.

If you’re not up for trying anything new, this casino nevertheless has some traditional slots. This is due to the usage of Betsoft software, a rather well-known game developer on the online casino circuit, particularly well-known for its 3D games such as Gypsy Rose, Enchanted, and Greedy Goblins. The last of these games has a progressive jackpot with the potential for massive payouts.


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